The following conditions apply to the sell of the products shown on the www.planetepartitions.com website by the company:
1 avenue Wilson
Immatriculé au RCS de Soissons n° 451 889 539
Phone : (00)33 23 69 43 88
The customer acknowledges the Conditions of Use at the time of the order. The order implies the full agreement of the Conditions of Use. The present conditions aim at defining the selling terms between Planète Partitions and any other person, whether legal or physical wishing to purchase on this website.
These Conditions of Use could be modified at any time by Planète Partitions as long as they are available on the website www.planetepartitions.com.
1. ORDERS AND PAYMENTS
The orders can be done :
• On the Internet, on www.planetepartitions.com , 24/7 and paid by :
- Credit card or Paylib
- Check, Cadhoc check
• By phone : Please send us with your check a copy of the order or write down the order number at the back of the check.
• By post with a mail sent to the following address : Planète Partitions • 1 Avenue Wilson • 02400 Chateau-Thierry • France. Orders must be paid by check (with the order Planète Partitions) and sent with the order form that you can print online or write down on a paper with the references of the products.
- “Courrier simple” (simple mail) shipping
Fixed price according to the weight for a “courrier simple” shipping.
The “courrier simple” shipping does not allow to give a proof of receipt. The customer accepts the risks by choosing the cheaper price during the order. For fixed price shipping, Planète Partitions cannot be held responsible for any receipt problems.
- “Courrier suivi” (follow-up) shipping
Secured shipping : prices according to the order weight and delivery area.
Registered letter, colissimo or GLS. Only the "courrier/colissimo recommandé" shippings are subject to a proof of receipt by the customer. This is why we recommend to choose this delivery method. For secured shipping, Planète Partitions cannot be held responsible for any receipt problems.
Payment is due at the time of ordering.
An order confirmation (by phone, mail or internet) results in the unconditional agreement of the Conditions of Use by the customer.
The data registered by Planète Partitions are the proof of all of the transactions concluded between Planète Partitions and the customer.
For online payments: the data registered by the payment system MERCANET BNP PARIBAS are the proof of the financial transactions.
The information provided by the customer during the order binds them.
In case of mistake in the recipient’s contact details, Planète Partitions cannot be held responsible if it is impossible for them to ship the products.
The prices are in euros terms and inclusive of taxes (VAT 20% or 5,5%). To every order corresponds an invoice downloadable in the order history of your customer account. The invoice recaps the order details with every article and mentions the shipping fees.
The prices can vary according to the foreign currencies and/or variations decided by the editors or manufacturers and suppliers.
2. DELIVERY AND RETURNS
Whether you order from France or abroad, we deliver your order at your home address or at the address of your choice.
The average delivery time varies from 2 to 10 days from the reception of the payment. However, this is not a strict deadline and Planète Partitions cannot be held responsible in case of delay in the delivery or stock shortage from our editors.
If a product is unavailable at our editors’, Planète Partitions commits to inform the customer as soon as possible by phone or email to decide if they wish to maintain or cancel (entirely or partially) the order. If the order is not delivered within 30 days, the customer can cancel the order and demand the refund of the payment. In case of temporary unavailability of a product, Planète Partitions will split the shipping at their expense.
b) Returns (money-back guarantee)
In accordance with the article L 121-16 of the French Consumer Code, you have a 14-day period as of the delivery date to return at your expense your product with your number order for an exchange or a refund. The products must be returned in their original package and in a perfect state. Refunds will be sent by check or on the account affiliated to the credit card that was used to pay the order.
Returns have to be sent to the following address:
1 avenue Wilson
3. DOWNLOADABLE SHEET MUSIC
When you buy a downloadable sheet music on the www.planetepartitions.com website, it is the equivalent of an exclusive and non-transferable license.
This content is for strictly personal use only. Any commercial purpose is forbidden.
It is not allowed to copy or transfer (by email) the sheet music, in any format, to commercial or other purposes.
Each sheet music that you buy is available for 2 months. After that, you will no longer be able to download it.
4. SECURITY, CONFIDENTIALITY, RESPONSIBILITY
Our website has been secured with the SSL (Secure Socket Layers) encryption system. Every banking information are protected and encrypted before they are sent to BNP Paribas.
Planète Partitions take particular care to the protection of your personal data and do everything they can to respect this right.
When you register on the www.planetepartitions.com website for the first time, you choose a secret password. This password must contain from 1 to 50 characters. Thus, you will be able to use it for every order without typing your contact details again.
In accordance with the French Data Protection and Freedom of Information Law (Loi Informatique et Liberté) of 6 January 1978, you have the right of access, rectification and opposition to the data you provide us.
c) Limits of responsibility
The information contained in our catalog on the product details can contain typing or layout errors, despite all the care given.
Planète Partitions is not responsible for the contents of the works and cannot be held responsible by the customer. If you see some mistakes, we would be grateful if you could inform us so that we can correct them.
The price and availability information and the images illustrating the products can be subject to modifications and are only indicative.
The products on the website matches the French legislation. Planète Partitions cannot be held responsible if the shipped product does not match the legislation of the country of delivery.
Planète Partitions disclaims any liability for how the customers use the products purchased on the www.planetepartitions.com website.
d) Legal jurisdiction
In case of legal dispute and failing a amicable agreement, the Paris Courts shall have jurisdiction.
The www.planetepartitions.com website complies with copyright laws. All the works presented on this website are protected by copyright laws. The use of these works for other purposes than individual consultation shall be prohibited and punishable.
The texts and images on this website are the exclusive property of Planète Partitions. It is forbidden to use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
The imageries and products extracts are the property of the works’ beneficiaries.
This entire website is under French and international legislation on the copyright and intellectual property. Any representation, reproduction, modification, commercial use would be a forgery sanctioned by the L.335-2 and following articles of the French Code of Intellectual Property.
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Director of publication : M. Medam
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