Livraisons et retours

a) Delivery

Whether you order from France or from abroad, we deliver to your home address or to the address of your choice.

The average delivery time is 2 to 10 days from the collection of the payment. However, it does not constitute a deadline of rigor and Planete Partitions will not be able to be held responsible in case of delay of delivery or stock-out at our publishers.

If a product proves unavailable at our publishers, Planète Partitions, agrees to inform the customer as soon as possible by phone or email to decide whether to maintain the order or to proceed to a partial or total cancellation of the said order. If the customer is not delivered within a maximum of 30 days, he may cancel his order and demand the refunding of sums paid. In case of temporary unavailability of an article, Planete Partitions will split the delivery. Participation in additional shipping costs will be borne by Planete Partitions.

b) Return (SATISFIED OR REFUNDED)

In accordance with the French legislation in force, you have a right of return of 14 days.

Packages must be returned to the following address : 

PLANÈTE PARTITIONS
1 avenue Wilson
02400 Chateau-Thierry
France

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